 |
|
|
|
|
|
|
|
|
|
|
|
|
|
 |
 |
 |
 |
 |
|
||||||||
 |
 |
|
|||||||||||
 |
 |
 |
 |
 |
|
||||||||
 |
 |
 |
 |
 |
|
||||||||
 |
 |
 |
 |
|
|||||||||
|
|
|
|
|
 |
|
|||
 |
 |
 |
|
|
 |
|
|||
 |
 |
|
||
 |
|
|||
Inbound Call Centre Services
Customer Service / Support
RSVP
believes in providing the highest levels of customer service for your
most
important asset, "Your Customers". We act as an extension of
your business and
provide a seamless interaction between your customers and our customer
care
representatives. Our experienced service representatives are committed
to providing quality customer service.
Give
your business a competitive advantage by offering 24 hour / 7 days per
week,
bilingual
(French & English) customer service by representatives who are skilled
in listening and attentive to your customers' concerns.
Prepaid
Long Distance Calling Card Customer Care
Servicing
a national carrier of long distance calling cards and our own brand of
prepaid calling cards, we are
experienced in providing a high level of service. With a thorough understanding
of the nature of the calls, our bilingual
agents have the ability to quickly isolate, identify and resolve issues.
Having a 24 / 7 call centre is certain to lower
your operating costs and increase customer retention.
Technical
Support Desk
RSVP has experience in providing technical support
for companies like FCT Communications. If you require technical
support, we have the ability and the experience to provide your customers
with comprehensive support when it's
needed.
Having
24 hour per day / 7 days per week, bilingual technical support will prove
to be an invaluable asset for your
company.
Order
Desk
Our customer care representatives will take orders and answer any product
questions your customer may have.
Customer care representatives at RSVP are experienced at taking and processing
orders. As well as entering orders
for our own products we have taken orders for Bell Mobility (PLM 1:1),
Huron North and Elliot Lake Arts and
Entertainment. Our 24 hour / 7 days per week, bilingual (French &
English) customer care centre allows your
customers to call any time of the day or night to place orders at their
convenience.
Customer care representatives can enter orders directly onto your web
page; or should you require, a database can
be designed to meet your specific needs.
